Returns & Exchanges
At Public Goods, we stand by the quality of our sustainable home essentials and offer a 30-day window for returns on most unused items. If you are not completely satisfied with your purchase, we are here to make the process simple and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.
Pack and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing